Shipping & Delivery Policy

We aim to make your shopping experience as simple and secure as possible. Below you will find information about shipping, delivery, and order processing.

Order Processing

All orders are processed within 1–3 business days after your order has been received and confirmed. Orders are not processed on weekends or public holidays.

Delivery Times

Estimated delivery times are typically 2–7 business days within Norway, depending on the delivery address and selected shipping method.

Please note that delivery times are estimates and may vary due to high order volumes, carrier delays, customs processing, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and displayed before your order is completed.

Any promotions offering free shipping will be clearly communicated on our website.

Shipment Tracking

Once your order has been shipped, you will receive an email containing tracking information if your selected shipping method includes tracking.

Incorrect or Incomplete Address Information

Customers are responsible for providing accurate delivery information. If a package is returned due to an incorrect address or failure to collect the shipment, the customer may be charged for any costs associated with reshipping the order.

Damaged or Missing Items

If you receive a damaged, incorrect, or incomplete order, please contact us as soon as possible.

To help us resolve the issue quickly, please include photos of the product and its packaging when contacting our support team.

Unclaimed Packages

Packages that are not collected within the carrier's specified timeframe will be returned to us.

Any return shipping costs and reshipping fees may be deducted from the refund amount or charged to the customer.

International Orders

For orders shipped outside Norway, local customs duties, taxes, and import fees may apply.

These charges are the responsibility of the customer unless otherwise stated on our website.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

We are always happy to help.